Premium service from start to finish

Our service includes comprehensive support tailored to your individual needs.
From product identification to logistics and customs clearance - we take care of everything.
  • -1-

    Individual product finding

    Our experts are ready to find the perfect products for your business, whether or not they are available in our current product line. We use our extensive network and industry knowledge to get you the high-quality items you need.
  • -2-

    Seamless logistics and customs clearance

    We handle the entire process of logistics and customs clearance to provide you with a smooth shopping experience. From ordering to delivery to your door, we take care of all aspects of delivery.
  • -3-

    No paperwork and no stress

    We know that paperwork and paper traffic can be time-consuming and stressful. That's why we take care of all the necessary documents and paperwork. At NikJur Design, you can count on us to take care of all the steps for you so you can receive your goods quickly and stress-free.

Step by step to your premium goods

Here is an overview of our process, from initial inquiry to delivery:
*Please note that the indicated time is only a guideline. On average, we need about 55 days to successfully complete the whole import process from China. We always try to make the process as efficient as possible and deliver your goods as soon as possible.
  • 1 Day*

    Your product request and needs clarification

    It all starts with your inquiry. Tell us your product requirements and we will ask targeted questions to determine your exact needs and expectations.
  • 2 Days*

    Budget estimation and approval

    Based on your requirements, we will provide you with an orientational budget. After your approval we start with the next step.
  • 15 Days*

    Product search and supplier verification

    We start the search and collect various offers. In the process, we check the companies for quality and the accuracy of the necessary certificates to ensure that you get only the best products.
  • 30 Days*

    Sample shipment and evaluation

    We will arrange to send you samples so that you can check the quality of the product yourself. Your feedback is crucial for us to design the further process.
  • 50 Days*

    Import and customs clearance

    After your approval, we will start to import the goods. We will take care of all logistics and customs matters to provide you with a smooth service.
  • 55 Days*

    Delivery of your articles

    Finally, we will deliver your desired items directly to you. At NikJur Design, our goal is for you to be completely satisfied with your purchase.
Katie:
What happens if I don't want to wait for a physical sample product?
Support:
At NikJur Design, we understand that time can be of the essence. If you would prefer not to receive a physical sample product, we can provide images and videos of the product instead.
Martin:
What happens if there are delays in customs clearance?
Support:
While we always strive to complete the customs process as quickly as possible, occasionally there are delays that are beyond our control. In such cases, we will always keep you informed and work hard to get the goods to you as quickly as possible.
Marina:
How can I speed up the process if I have an urgent order?
Support:
For urgent orders, we recommend contacting us as early as possible. The more time we have for preparation and organization, the better we can ensure that your order will arrive on time.
Marina:
What happens if I have special requirements for the product?
Support:
At NikJur Design we strive to meet all your needs. If you have any special requirements, please let us know as early as possible so that we can find the best solutions and take your wishes into account.
Yannick:
What types of products can you find or make?
Support:
At NikJur Design, we specialize in finding or making almost any type of product that springs from your creativity. Our goal is to turn your vision into reality.
Artur:
What do I need to consider if I want a custom made product?
Support:
There may be a minimum order quantity for custom product manufacturing. This depends on various factors including the type of product and manufacturing process. Please contact us with the details of your requirements and we can give you more information about the specific conditions.
Artur:
What happens if I don't reach the minimum order quantity for a custom made product?
Support:
If you do not meet the minimum order quantity for a custom made product, we can still find solutions. Depending on the specific circumstances and requirements, we can suggest alternative options to meet your needs.
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